FAQ
How to order
To place an order, select the product of your choice and click “add to cart” icon and click on "check out" icon. You are then required to register with us your user ID and password. Fill in the delivery details. Check details of product ordered and make payment using options made available to you.
We will send an e-mail message to you to confirm your online order with links to your lessons.
Payment
You can pay for your orders using any credit/debit mode made available to you from our payment partner ipay88. Payment is taken at the point of order.
If you are not using the credit/debit card mode of payment, ipay88 provides the online paying mode to a choice of leading banks in the country.
However, if for some reason, you choose to do it manually by paying over the bank counter or using the ATM, please show proof of payment by emailing photo/scanned copy of payment slip to tec_eve@yahoo.com. You can also fax an A4 copy to 03-80757282. Please call first before faxing.
Transaction can only take place once proof of payment is received. You will receive course lessons three (3) days after receipt of proof of purchase. Please ensure that the payment slip you are sending is clear/legible.
Payment over the counter /via ATM must be paid into account:
Maybank 114197154238 (Lim Yoke Kiaw)
Cancellation of Order
We cannot cancel or revise your order once we start processing the transaction of your credit/debit card payment. The lessons must be completed before any request for refund can be entertained (Please refer to our Privacy Policy).
Delivery Times
Once the order has been placed and the transaction processed, lessons will be sent to you via email with links to the lessons. Lessons will be sent out weekly. You will receive two lessons per week over 12 weeks.
Refund Policy
Terms and Conditions Apply. Please refer to Return and Refund.